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DELIVERY & SHIPPING TERMS


Information

All Autotaps models hereinafter ‘Autotaps’ Once we have received your order, we see it as our responsibility to get your order to you as soon as possible. We will use Parcelforcel/UPS/DHL/Royal Mail or DHL/UPS (For goods going outside UK) delivery service, and your purchase will be dispatched 1 or 2 days (if £12.50 is paid) on the date you placed your order online (terms apply, please see delivery options below).

DELIVERY TO UK ADDRESSES:

Choose from three delivery service options highlighted below:

DELIVERY OPTIONS:

* 1-2 Days: UK Mainland only Courier: Parcelforce/UPS/DHL (1-2 days) Cost: £12.50

* 3-5 Days: UK Mainland only Courier: Parcelforce/UPS/DHL (3-5 days) Cost: Free

* 5-7 Days: For goods outside UK i.e. Europe & Rest of the World Courier: UPS/DHL International Delivery Service (3-7 days) *Within 3-5 working days for European Union Countries Cost:£25.00 - £55.00

ROYAL MAIL (For small items and parts)

Your Autotaps product will normally be packed the same day or the following day that we received your order. We will use 1st Class post or equivalent, and should arrive with you within 2-5 working days. However, orders placed on the website after 1pm will be processed the following working day, and orders placed on Saturday or Sunday will be packed and dispatched on the following Monday to arrive with you up to 3-5 working days later.

Standard Delivery - 24/48HR DELIVERY: Parcelforce/DHL/UPS (UK Mainland addresses only)

Your parcel will be packed the same day we receive your order and sent by Parcelforce/UPS/DHL on either 24/48HR Service to arrive with you within 1-2 working days later. However, orders placed on the website after 1pm will be processed the following working day, and orders placed on Saturday or on a Sunday will be packed and dispatched first thing on the following Monday to arrive with you by Tuesday or Wednesday, the latest. NB. A Signature is normally required for this service.

EXPRESS DELIVERY: Royal Mail 'Special Delivery' Service (24hr)

If required, provided your order is received before 1500hrs, your Autotaps order can be sent the same day via Royal Mail 'Special Delivery' Service (Special Delivery charge will apply) and will be guaranteed for next-day delivery to most UK Mainland addresses, and delivered by 1700. However, orders placed on the website after 1500hrs on Friday, Saturday or on a Sunday will be packed and dispatched on the following Monday to arrive with you on Tuesday. Please call or email us for more details.

OTHER DELIVERY TERMS

All orders place after 1300hrs will be processed the following working day.

If you're not in

Unless you are confident someone will be "in" at the time of delivery, please make sure you write a delivery notice to driver when not at home. Notes such as "If out please leave in garage" or "Please deliver to number 22", this will ensure your Autotaps purchase is delivered and the requirement for a signature will be waived - so make sure the alternative address/delivery instruction you've provided is reasonably secure.

DELIVERY TO OVERSEAS ADDRESSES

Guide Price to overseas destinations are given below. When placing your order you will be charged according to this table. In most cases, your parcel will be packed the same day we receive your order and sent by UPS/DHL International Service to arrive with you within 3-7 working days later. However, orders placed on the website after 1300hrs on Friday, Saturday or on a Sunday will be packed and dispatched on the following Monday to arrive with you on within 3-7 working days later. Please call or email us for more details.

SHIPPING TABLE

DESTINATION PRICE LEAD-TIME COURIER
UK Mainland FREE 3-5 Days Parcelforce
UK Mainland £12.50 1-2 Days Parcelforce
European Union £25.00 3-5 Days DHL/UPS/FedEx
Non Eu £35.00 3-5 Days DHL/UPS/FedEx
USA & Canada £55.00 5-7 Days DHL/UPS/FedEx
Far East & Australia £75.00 5-7 Days DHL/UPS/FedEx
Rest of the World £85.00 5-7 Days DHL/UPS/FedEx